Frequently Asked Questions.

Browse our collection, select your preferred item, choose the available size or colour, and add it to your cart. Proceed to checkout and provide your delivery and payment details to complete your order.

No, you may complete your purchase as a guest. However, creating an account can make it easier to view your order history, save your details, and manage future purchases.

Please check the size guide and measurements provided on the relevant product page before ordering. As sizing may vary between designs, we recommend reviewing each product’s measurements carefully.

We make every effort to display product colours accurately. However, slight variations may occur because of photography, lighting, and individual screen settings.

All available payment options will be displayed at checkout. Please ensure that your payment and billing information is accurate before confirming your order.

Once your order has been successfully placed, you will receive an order confirmation using the email address or contact information provided at checkout.

Please contact us as soon as possible if you need to change or cancel an order. We will try to accommodate your request, but changes or cancellations may not be possible once the order has entered processing or has been dispatched.

Delivery times depend on your location, order processing, and courier availability. The estimated delivery information will be provided during checkout or communicated after your order is confirmed. Delays may occasionally occur due to circumstances beyond our control.

When tracking is available, the relevant details will be shared with you after your order has been dispatched. You may also contact our support team with your order number for an update.

Please inspect your order immediately after delivery. If an item is damaged, defective, or different from what you ordered, contact us promptly with your order number and clear photographs of the item. Our team will review the issue and assist you.

We offer a 14-day return policy. To qualify, the item must be unworn, unused, unwashed, with its original tags and packaging. A receipt or valid proof of purchase is also required.

Please contact us before sending an item back. Returns submitted without prior approval may not be accepted.

Sale and final-sale items are generally non-returnable unless they arrive damaged, defective, or incorrect, subject to applicable consumer law.

If you require a different size, colour, or item, please contact us first. The quickest option may be to return the eligible item and place a separate order after the return has been accepted. Replacements are subject to availability.

After receiving and inspecting your return, we will notify you whether the refund has been approved. Approved refunds are issued to the original payment method within 10 business days.

Your bank or payment provider may take additional time to display the amount. If more than 15 business days have passed since approval, please contact us.

Original delivery charges and return shipping costs are generally non-refundable unless the item received was damaged, defective, or incorrect, or where required by applicable law.

We use reasonable safeguards to protect customer information. Payments and certain personal information may also be securely processed by Shopify and authorized service providers. For complete details, please review our Privacy Policy.

For order assistance, returns, or general questions, please contact us:

Phone: +92 300 0661566
Email: libaasstudioofficial@gmail.com
Address: Sargodha Road, Faisalabad, Pakistan