01
Personal Information We Collect or Process
“Personal information” means information that identifies you or can reasonably be linked to you. It does not include anonymous or properly de-identified information.
Depending on how you interact with our Services, we may collect or process:
- Contact details: Your name, email address, telephone number, billing address, and delivery address.
- Payment information: Your payment method, payment status, transaction details, and payment confirmation. Complete payment-card details are generally processed securely by Shopify or authorized payment providers.
- Account information: Your username, password, preferences, and account settings.
- Shopping information: Products you view, save, add to your cart, purchase, return, exchange, or cancel, along with your order history.
- Communications: Information you provide when contacting us, submitting an inquiry, or requesting customer support.
- Device information: Your device type, browser, network connection, IP address, and similar technical identifiers.
- Usage information: Information about how and when you browse, access, or interact with our website and Services.
02
Personal Information Sources
We may collect personal information:
- Directly from you: When you create an account, place an order, contact us, submit a review, or otherwise provide information.
- Automatically: Through your device and the use of cookies, pixels, and similar technologies when you browse our website.
- From service providers: Including Shopify, payment processors, delivery companies, analytics providers, and customer-support services.
- From partners or third parties: Where permitted by law and relevant to providing or improving our Services.
03
How We Use Your Personal Information
We may use your personal information for the following purposes:
- Providing and improving our Services: To process payments and orders, arrange delivery, manage accounts, remember preferences, process returns and exchanges, provide product recommendations, and improve your shopping experience.
- Marketing and advertising: To send promotional emails or messages where permitted, inform you about products and offers, and display relevant advertising. You may unsubscribe from promotional emails at any time.
- Security and fraud prevention: To verify accounts and transactions, protect payments, prevent fraud, investigate suspicious activity, and maintain the security of our website and customers.
- Communicating with you: To provide order updates, answer questions, respond to requests, and deliver customer support.
- Legal purposes: To comply with applicable laws, respond to lawful requests, protect our rights, resolve disputes, and enforce our Terms and policies.
If you create an account, you are responsible for keeping your login details secure. Please do not share your password or account credentials with anyone.
04
How We Disclose Personal Information
We may share personal information only where reasonably necessary, including:
- With Shopify and service providers that help us operate our store, process payments, analyze website activity, provide customer support, store data, fulfil orders, and arrange delivery.
- With marketing and advertising partners where permitted by law. These partners process information according to their own privacy policies.
- When you request, direct, or consent to information being shared, such as when arranging the delivery of your order or using a third-party login or social-media feature.
- With our affiliates or companies within our business group, where applicable.
- In connection with a business sale, merger, restructuring, or similar transaction.
- When required to comply with a legal obligation, court order, government request, or to protect Libaas Studio, our customers, and others.
We do not share personal information for purposes unrelated to operating, protecting, or improving our Services unless you consent or the law permits or requires it.
05
Relationship with Shopify
Our online store is hosted by Shopify. Shopify processes certain personal information about your access to and use of our Services to operate, secure, and improve the platform.
Information submitted through our website may be shared with Shopify and authorized service providers located in countries other than your own.
We may also use Shopify features that improve store performance, analytics, personalization, fraud prevention, and advertising. In certain circumstances, Shopify may process information as an independent data controller and will be responsible for responding to requests relating to that processing.
You can learn more through the Shopify Consumer Privacy Policy or submit relevant requests through the Shopify Privacy Portal.
06
Third-Party Websites and Links
Our Services may include links to websites or platforms operated by third parties.
We do not control and are not responsible for the privacy, security, accuracy, or content of third-party websites. Please review their privacy policies and terms before providing personal information or making a purchase.
Information shared publicly or through social-media platforms may be visible and used by other users. The inclusion of a third-party link does not necessarily mean that Libaas Studio endorses that website or its content.
07
Children’s Data
Our Services are not intended for children under 18, and we do not knowingly collect personal information from children.
If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the details below. We will review the request and delete the information where required.
08
Security and Retention of Your Information
We use reasonable safeguards to protect personal information. However, no online system or method of electronic transmission is completely secure, and we cannot guarantee absolute security.
Please avoid sending sensitive or confidential information through unsecured communication channels.
We retain personal information only for as long as reasonably necessary to:
- Manage your account and provide our Services;
- Complete orders and transactions;
- Maintain accounting, tax, and business records;
- Prevent fraud and protect our Services;
- Resolve disputes and enforce our agreements; and
- Comply with applicable legal requirements.
When information is no longer required, we may delete or securely anonymize it, subject to legal and operational requirements.
09
Your Rights and Choices
Depending on your location and applicable law, you may have the following rights:
- Access: Request details or a copy of the personal information we hold about you.
- Deletion: Ask us to delete your personal information, subject to legal and operational exceptions.
- Correction: Ask us to correct inaccurate or incomplete information.
- Portability: Request a portable copy of certain personal information or ask for it to be transferred where legally applicable.
- Marketing preferences: Unsubscribe from promotional emails using the unsubscribe option included in those messages.
Even after unsubscribing from marketing, you may still receive essential communications concerning your account, orders, payments, or customer-service requests.
To exercise your rights, contact us using the details provided below. You may also review Shopify’s privacy practices or submit eligible requests through the Shopify Privacy Portal.
We will not discriminate against you for exercising an available privacy right. We may request reasonable information to verify your identity and protect your account before completing a request.
Where permitted by law, you may authorize another person to submit a request for you. We may require proof of authorization and direct identity verification.
10
Complaints
If you have concerns about how we collect, use, store, or share your personal information, please contact us using the details below.
We will review your complaint and respond within a reasonable period. Depending on your location, you may also have the right to contact the relevant data-protection or regulatory authority.
11
International Transfers
Libaas Studio, Shopify, and authorized service providers may store or process personal information in countries other than the country where you live.
Where required, international transfers will be protected through legally recognized safeguards and contractual arrangements.
For transfers involving the European Economic Area or the United Kingdom, appropriate safeguards may include approved Standard Contractual Clauses, recognized adequacy decisions, or equivalent lawful transfer mechanisms.
12
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our Services, business practices, technology, or legal requirements.
The updated policy will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice of material changes.
13
Policy Agreement
If there is a conflict between our Terms of Service and this Privacy Policy concerning personal information, this Privacy Policy will apply.
By using our Services, you confirm that you have read and understood this Privacy Policy.
